Warranty

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Warranty & Guarantee for Shade Sails in Spain

With a 10 year guarantee from the cloth manufacturer against UV degradation and a 3 year warranty on the entire job, how can you go wrong?

Warranty – Coolashade Shade Sails Spain warrants that it will repair or at its option, replace any of the goods that in its opinion are defective due to faulty workmanship for a period of 36 months from the date of purchase.

Coolashade reserve the right to repair an item with a similar item of equal value. This warranty does not cover damage due to neglect, misuse, abuse, extreme weather conditions or accident.

All local permissions for the installation of a Coolashade are the responsibility of the purchaser.

The location of services/access points is the responsibility of the purchaser and Coolashade will not be responsible for any damage to services.

All Coolashade installations are recommended to be taken down during periods of inclement weather, Coolashade accepts no responsibility for damage due to snow, hail or wind that exceeds 100 kms/hour.

In addition to the benefits conferred in this warranty Coolashade warrants to help the purchaser with advice in the event of problems with or damage to any products sold under these terms and conditions.

Coolashade can advise on the time scale for an installation but accepts no responsibility for delays due to factors out of its control.

Variations or cancellations of these conditions shall not be binding unless agreed to by Coolashade in writing.

Coolashade reserves the right to change or amend this warranty without prior notice.

Acceptance – The purchaser agrees to accept the terms and conditions by placing his/her order.

In the case of any other product being temporarily out of stock, Coolashade will inform the customer and supply as soon as stock is available.

Orders – All items are sold on a no refund basis.

Payment Terms – All orders require payment of 35% deposit before any work is undertaken or performed. 35% at the end of the first stage of installation and final payment of 30% which is strictly COD unless otherwise arranged. For internet sales of Purpose made or Standard shades for DIY installation the cost of the Coolashade must be paid for in full before Delivery will be made.

The terms and conditions apply to the sale of all and any goods offered by Coolashade.

Privacy PolicyCoolashade observe a standard privacy policy. To read our privacy policy please click the link.

Terms of web site use – Coolashade observe a standard terms of web site use policy. To View our terms of web site use please click the link.

All materials and structures remain the property of Coolashade until such time as final payment is made. The warranty is valid from the date of full and final payment of the whole contract. Coolashade reserves the right to remove any materials or items not paid for until such payment is made. In proceeding with Coolashade our customers grant access to their property for the purposes of removing items owned by Coolashade.